Licensed, regulated, and built to last.
Eversend moves money through licensed and registered entities. We hold customer funds in safeguarded accounts, secure digital assets with institutional custody, and monitor every transaction for fraud and misuse.
Where we are licensed and registered.
The entities, regulators and registration numbers behind Eversend money movement. We keep this specific on purpose.
Uganda
LicensedCogni Labs Ltd, trading as Eversend
Authorised and regulated by the Bank of Uganda under the National Payment Systems Act.
United States
RegisteredEversend Inc.
Registered as a Money Services Business with FinCEN.
Canada
RegisteredEversend Tech Ltd
Registered as a Money Services Business with FINTRAC.
Kenya & Zambia
AuthorisedRemittance authorisation
Authorised for supported remittance activity in each market.
How we protect customer funds.
Safeguarding is not a badge. It is how money is held, reconciled and watched, every day.
Safeguarded, segregated accounts
Customer funds are held separately from Eversend operating funds.
Reconciliation controls
We reconcile balances and records across wallets, rails and settlement partners.
Regulated money movement
We operate through licensed entities, with controls fit to each product and corridor.
Transaction monitoring
We monitor for fraud, sanctions, suspicious activity and misuse.
KYC and KYB
People, businesses and platform partners are verified based on product, market and risk.
Corridor approval
Products, rails and funding may vary by country, currency, partner and regulation.
Protected by more than a password.
Two-factor authentication
Add a second layer of verification to protect account access.
256-bit encryption
Sensitive data is encrypted in transit and at rest where applicable.
Card controls
Freeze, manage and control your virtual cards from the app.
Secure in-app support
For anything account-specific, use verified support inside the app.
Digital assets, institutional custody.
Supported digital assets are secured with Fireblocks. Stablecoin features run only where supported, under custody, liquidity and compliance controls.
- Fireblocks custody infrastructure
- Wallet security controls
- Compliance monitoring
Safeguarding is not the same as deposit insurance.
Customer funds are held in safeguarded, segregated accounts, which is designed to protect your money, but it is not a government deposit-protection or insurance scheme.
Crypto and stablecoin assets are unregulated and can be volatile. Their value can go down as well as up, you may lose what you put in, and they are not covered by deposit-protection schemes. Read the product disclosures before using these features.
We watch the network, not just the app.
Eversend depends on wallets, banks, mobile money, cards, custody, FX and partner rails. We monitor availability and post incidents publicly.
View system status →Found a security issue?
If you believe you have found a vulnerability affecting Eversend, tell us with details. Please do not access, change or extract customer data.
Report to security@eversend.co →We will never ask for these.
Eversend will never ask for your password, full card number, PIN or one-time passcode, by email, phone, WhatsApp, social media or support chat. If someone claiming to be us asks, don't share them.
Be wary of investment, romance, job and marketplace scams. Use in-app support for anything account-specific, and report anything suspicious quickly.
- Don't send money to people you don't know.
- Never share an OTP, even with “support”.
- Report suspicious activity through in-app support.